How We Work

Providing Free, High Quality Medical and Surgical Care


We provide healthcare to those who would have little or no access to it otherwise; those most in need. But our approach goes beyond the provision of only primary healthcare. We believe that the tools to save a life must always be available to all. That is why the healthcare that we provide is always free-of-charge and of the highest standard. We guarantee treatment to anyone in need of assistance regardless of their race, colour, sex, religion, background, or political opinion. We don’t discriminate. 


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  • Paediatric and adult cardiac surgery
  • Surgery for victims of war and landmines
  • Emergency and trauma surgery
  • General surgery
  • Orthopaedic surgery
  • Plastic and reconstructive surgery
  • Ophthalmic surgery
  • First aid


  • Cardiology
  • Primary health care
  • Internal medicine
  • Neonatology
  • Ophthalmology
  • Obstetrics and gynaecology
  • Paediatrics


  • Physiotherapy
  • Production of prostheses and orthoses
  • Vocational training and setting up of small business cooperatives for people with disabilities and those from disadvantaged social groups


Building Healthcare Facilities

12-Port Sudan-Baudouin-MouandaWe build and renovate healthcare facilities in conflict and post-conflict countries, whose health systems have often been weakened through war and lack of investment. We want to sustainably contribute to the livelihoods of local communities by helping to rebuild local healthcare infrastructure. That’s why we transfer complete control of our facilities to local health authorities once they achieve operational independence. 


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  • Hospitals specifically dedicated to war victims and surgical emergencies;
  • Physical and social rehabilitation centres;
  • First aid posts for emergency treatment and referral of patients to our surgical centres;
  • Healthcare centres for primary medical assistance;
  • Paediatric clinics;
  • Maternity centres;
  • Outpatient clinics and mobile clinics for migrants and people in need;
  • Centres of medical excellence.

Training Medical Staff and Supporting Local Communities

2009AF0334In our hospitals we give great importance to the training of local doctors, nurses, and midwives. For us, providing sustainable healthcare means training medical and non-medical staff who can continue to provide free, high quality healthcare after we leave. Our objective is to hand over our hospitals to national staff and authorities once they become self-sustaining. That’s why EMERGENCY employs local people, those with disabilities or from disadvantaged social groups in particular, in every hospital and clinic. We also run vocational training programmes for individuals who have been maimed or left without social and financial support due to war.

Please click here to download our Code of Conduct on Humanitarian Assistance and Accountability.

Please click here to download our Organisational, Management and Control Model.